At Oakridgecommerce, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.
Returns
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You may return unused, unopened products within 30 days of delivery.
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Products must be in their original packaging and not expired.
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For safety reasons, opened skincare, cosmetics, and personal hygiene items cannot be returned.
Refunds
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Once your return is received and inspected, we will notify you and process your refund to the original payment method.
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Refunds are typically processed within 7–10 business days.
Exchanges
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We do not offer direct exchanges. To exchange an item, please return it for a refund and place a new order.
Damaged or Wrong Items
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Contact us within 7 days if you received a damaged or incorrect product.
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Include photos for verification.
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We will replace or refund at no extra cost.
Thank you for choosing Oakridgecommerce.